Job Opportunity
Biotech Sales Professional
Junior Customer Success Specialist
Biotech Sales Professional
Are you driven by a passion for biotechnology and a talent for closing deals? Do you excel in a fast-paced, innovative environment? We’re seeking a dynamic, results-focused Biotech Sales Professional to join our expanding team and make a meaningful impact in the life sciences industry!
Key Responsibilities
- Drive Revenue Growth: Actively identify and pursue new sales opportunities in the biotech and life sciences research sectors, boosting revenue and expanding our market presence.
- Build Lasting Client Relationships: Cultivate strong, trust-based partnerships with clients by understanding and anticipating their unique needs and delivering tailored solutions as their trusted go-to resource.
- Master Product Expertise: Stay ahead of the curve by maintaining in-depth knowledge of our products and services, enabling you to educate clients and recommend optimal solutions confidently.
- Collaborate Across Teams: Partner seamlessly with colleagues to address client inquiries and challenges with precision, ensuring a cohesive and client-focused approach.
- Enhance Customer Experience: Expertly manage client expectations and experiences, streamlining order fulfillment and delivery processes to deliver exceptional service, ensure customer satisfaction and foster long-term loyalty.
What We're Looking For
- Highly self motivated with a proactive, results-driven mindset capable of working independently and collaboratively.
- Enthusiasm for face-to-face client engagement, particularly through unsolicited cold visits that leave a positive lasting impression, and a willingness to travel for in-person client meetings and sales opportunities, primarily within the US and occasionally international trips.
- Excellent verbal communication and interpersonal skills, particularly in making meaningful connections with clients.
- Proven outbound sales experience, preferably in the biotech or life sciences related sectors.
- Must have at least a bachelor's degree in Life Sciences (e.g., Biochemistry, Biology, or related fields).
- Located in the Katy/Houston area. When not engaging with clients on-site, this role requires presence in our office during regular business hours.
- Must be legally authorized to work in the United States.
What We Offer
- Competitive base salary with performance-based incentives.
- Comprehensive benefits package, including health and dental plans.
- Paid training, Paid time off, company provided cell phone and laptop.
- Opportunities for professional growth and career development.
- A supportive, collaborative work culture that encourages open communication.
How to Apply
If you're interested in joining us, we’d love to hear from you! Please send your resume and a cover letter detailing your education, experience and interest in the role, and why you're drawn to Reddot Biotech to info@reddotbiotech.com.
Deadline to Apply: January 15, 2026
Junior Customer Success Specialist
Are you passionate about biotechnology and eager to support researchers in advancing scientific discoveries? Do you thrive in a dynamic, fast-paced, and innovative environment? We're seeking a detail-oriented and organized Junior Customer Success Specialist to join our growing team! This is a junior-level position, ideal for recent graduates or early-career professionals looking to build expertise in biotech customer support.
Key Responsibilities
- Build expert product knowledge: Expand in-depth expert knowledge of our biotech products to assist customers and streamline internal processes.
- Deliver outstanding customer service and support: Contribute to a positive customer experience through clear communication, issue resolution, and reliable support.
- Create and maintain documentation: Support the organization and accuracy of documentation for internal teams and external clients to ensure consistency and efficiency.
- Collaborate with our Team: Work effectively with cross-functional teams to address client inquiries and concerns with precision and empathy.
- Support digital marketing: Produce digital marketing material to keep our customers and partners informed about company updates, products and new developments.
What We're Looking For
- Must have at least a bachelor’s degree in Life Sciences (Biochemistry, Biology, or related fields).
- Proficiency with popular AI tools and the Microsoft Office Suite, especially Word, Excel, and PowerPoint.
- Excellent written and verbal communication skills, with strong interpersonal abilities.
- A proactive, results-oriented, and self-driven mindset with the ability to work independently and as part of a team.
- Experience with digital marketing tools (e.g., social media or SEO tools) is an asset.
- Located in the Katy/Houston area. This will be primarily an in-office job.
- Must be legally authorized to work in the United States.
What We Offer
- Competitive base salary (based on experience).
- Comprehensive benefits package, including health, dental insurance and paid time off.
- Opportunities for professional growth, career development and mentorship.
- A supportive, collaborative work culture that encourages open communication.
How to Apply
If you're interested in joining us, we’d love to hear from you! Please send your resume and a cover letter detailing your education, experience and interest in the role, and why you're drawn to Reddot Biotech to info@reddotbiotech.com.
Deadline to Apply: January 15, 2026
